I wanted to say how impressed we all are here with your team – great support, quick answers, and our rating on Google is higher than it’s been in a long time for several of our key words/phrases! You’re all doing a great job, thank you!
Donna Pritchett, CTR Future Ltd
At Freetimers we take our client support seriously. Obviously, having your website operate reliably and with the minimum of problems is of key importance for any website, and we know how important it is for website owners.
Being able to provide good, responsive, successful and affordable support is not as easy to do as one might expect, and Freetimers has spent many years trying to evolve a system that works, and around three years ago we were successful finding the solution.
Freetimers has a team dedicated to supporting our clients. This means, when support is needed, you get it. We came to the conclusion we needed a dedicated team because after years of trying every other solution possible, it became clear that the using the same staff for new production as well as support was unworkable - the result was that neither support or production could carry on efficiently, because the needs of each constantly interrupted the needs of the other.
Results Summary at end January 2013
9 of 10 Most Important Phrases in Google Top 10
Dragon's Den particpant James Caan liked the company so much he invested in it!