"Since starting our relationship with Freetimers our site www.floorsupplies.co.uk has seen a large amount of traffic coming through. Freetimers are a very friendly company to deal with and are very proactive; also communications are responded to fast and efficiently. A recommended company all round."
Steve Turvey, General Manager, Floor Supplies
At Freetimers we take our client support seriously. Obviously, having your website operate reliably and with the minimum of problems is of key importance for any website, and we know how important it is for website owners.
Being able to provide good, responsive, successful and affordable support is not as easy to do as one might expect, and Freetimers has spent many years trying to evolve a system that works, and around three years ago we were successful finding the solution.
Freetimers has a team dedicated to supporting our clients. This means, when support is needed, you get it. We came to the conclusion we needed a dedicated team because after years of trying every other solution possible, it became clear that the using the same staff for new production as well as support was unworkable - the result was that neither support or production could carry on efficiently, because the needs of each constantly interrupted the needs of the other.
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Dragon's Den particpant James Caan liked the company so much he invested in it!