The simplicity and speed at which our website was designed has restored my faith in websites. Prior to instructing Freetimers we had been quoted some very high prices and shown some not very good websites. The process was taken step by step. Freetimers guided us and pushed us to get our content onto the site. Maintaining the site has been easy for both existing and new staff to pick up.
John Socha - Orchardlettings.com Ltd
At Freetimers we take our client support seriously. Obviously, having your website operate reliably and with the minimum of problems is of key importance for any website, and we know how important it is for website owners.
Being able to provide good, responsive, successful and affordable support is not as easy to do as one might expect, and Freetimers has spent many years trying to evolve a system that works, and around three years ago we were successful finding the solution.
Freetimers has a team dedicated to supporting our clients. This means, when support is needed, you get it. We came to the conclusion we needed a dedicated team because after years of trying every other solution possible, it became clear that the using the same staff for new production as well as support was unworkable - the result was that neither support or production could carry on efficiently, because the needs of each constantly interrupted the needs of the other.
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